BBL FREQUENTLY
ASKED QUESTIONS...
Q: WHAT
IS BBL'S STANDARD TURN AROUND TIME?
Environmental Records Searches
are running under 24 hours. Other reports run between 2-4 days.
Q: WHAT
IF I NEED IT FASTER? DOES IT COST EXTRA?
BBL does not charge for "rush" orders. We
will always do everything we possibly can do to
help you out...no charge.
Q: WHAT
INFORMATION DO I NEED TO GIVE TO ORDER REPORTS?
We just need the street address,
city and state. If the site is unusually large, or has boundaries that might
be unusual, we will probably want a map of the area. For a Chain of Title,
we also need an APN# or the Current Owner.
Q: HOW
DOES THE ORDER PROCESS WORK AT BBL?
First, you order the report either
by
1.) Submitting
the ONLINE ORDER FORM
2.) Faxing
your request to (858)259-8176
3.) Calling,
and placing a phone order at (800)373-0641
If you request a hardcopy of
the report, you will receive a fax of the summary within 24 hours,
and the hardcopy will go out U.P.S. that same day.
If you request e-mail delivery,
the report will be delivered within 24 hours.
An invoice will be sent after the report has been completed.
Q: WHAT
IF I HAVE MULTIPLE SITES THAT ARE NEAR EACH OTHER?
If your multiple sites are near
each other, it is often possible to combine them into one report instead of
doing separate reports for all the sites. We will just extend the boundaries
of the search to accommodate the borders of the properties.
Q: I
HAVE A SITE THAT IS VERY ODD SHAPED, WHAT CAN I DO?
No Problem. We have done all
kinds of odd shaped sites from linear sites along railways, and entire townships,
to jobs that just look like big sausages. The only thing we need is a map showing
the boundaries
of the site. If it is exceptionally large, we will get back to you with a price
quote ASAP.
Q: CAN
I JUST SEARCH CERTAIN DATABASES, OR SET THE SEARCH DISTANCES MYSELF?
You can customize your BBL reports
in any way you like. We can search any combination of databases you like to
any distances you like. Every client you have might have different requirements,
and we can help you. Customize your reports so you only get the information
you need.
Q: DO
YOU CHARGE FOR SHIPPING?
Yes. The Standard Delivery charge
per report is $4. Overnight charge is $12. EMAIL DELIVERY HAS NO CHARGE.
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